Customer Success Manager

Herlev, Denmark

RISMA is a GRC (Governance, risk and compliance) software company and our purpose is to support our customers with a platform that helps them easily track, monitor and manage all GRC activities. We have a flexible design that helps our customers adapt to their ever-changing compliance needs, ensuring that they are continuously up to date with internal and regulatory standards. Our platform creates synergy between governance, risk and compliance, delivering business intelligence, that will support effective decision-making. The intuitive interface helps bring simplicity into everyday work with compliance and helps facilitate collaboration across the organization - creating the best foundation to BUILD A COMPLIANCE CULTURE. We are 20 employees and in addition to Denmark, we have colleagues in Norway, US, and Ukraine.

We are looking for a Customer Success Manager who can contribute to our great team and secure daily support and successful implementation of our grc-software with national and international companies and authorities. You will become part of a well-functioning team whose focus is to foster long-term strategic relationships with our customers and ensure they realize full value from their investments. We engage broadly across organizations, advise customers on best practices, address unique customer issues, and provide guidance on support escalations and general customer interaction.

 Responsibilities:

Profile:

To succeed in this role, you must be solution oriented, outgoing, and not afraid of taking responsibility. A sense of humor is also one of the fundamentals. You must be motivated by being a part of a smaller, but established growth company, where you have an important role to play when it comes to creating great results today, next week, and next month. Your efforts will matter.

You will refer to the director of Customer Success, Gitte Barsøe Pedersen, and you will be part of the Customer Success team, which is a cornerstone in our commercial success.

Interested?

You can read more about RISMA on our website and if you want to know more about the job, please contact Gitte Barsøe Pedersen at gbp@rismasystems.com, or at (+45) 53 54 15 66.

To apply, please send along your resume and cover letter to application@rismasystems.com. We look forward to hearing from you.